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Chatbot "Expertenbot Zoll"

Conversational AI für die Zentrale Auskunft der Zollverwaltung, um die Beantwortung von wiederkehrenden und gleichartigen Fragestellungen sowie auch interne Arbeitsabläufe zu automatisieren.

Source checked 16 Oct 2026, 10:37Original MaKI source ↗Data schema ki-verwaltungsradar.internal.v1
MaKI identifierBD20262365749AuthorityGeneralzolldirektionStatusOperationalOpen original profile ↗
Evidence-backed dossier

Chatbot "Expertenbot Zoll"

Conversational AI für die Zentrale Auskunft der Zollverwaltung, um die Beantwortung von wiederkehrenden und gleichartigen Fragestellungen sowie auch interne Arbeitsabläufe zu automatisieren.

Operational
Open original profile ↗
Authority
Generalzolldirektion
Administrative level
Federal
Ministry
Bundesministerium der Finanzen
Risk classification
Minimal riskSelf-reported in the MaKI profile, not an i6eal assessment
AI method
Machine Learning · Natural Language Processing
Application area
Bürgerinnen- und Bürgerbeteiligung · Information und Kommunikation · Öffentliche Verwaltung
Governance matrix

Published, planned or open

The matrix separates published information, planned reviews, non-required information and unknown fields. It deliberately has no composite score.

Risk classificationMinimales Risiko
Fundamental-rights reviewWurde nicht betrachtet
Data-protection statementNicht erforderlich
Contractor useIntern und Extern
Intervention optionsEinbindung von Experten und Fachkräften in die Entscheidungsprozesse, Überwachung und Überprüfung der KI-Ausgaben durch qualifizierte Mitarbeiter
Project linkNot published
Published context

Affected groups and risk measures

Affected groups
Breite Öffentlichkeit und breite Nutzung
Risk measures
Nicht erforderlich
Described harm risks
Nicht erforderlich
Timeline

Project and publication dates

These dates come from the current MaKI profile. They are not i6eal observation history.

  1. Project start
  2. First published
  3. Last published
MaKI identifierBD20262365749
Evidence basispublished authority profile
Source state26 Jun 2026, 16:58
Observed by i6eal

Observation history

This profile has been observed since 19 Jul 2026. Source-reported project and publication dates remain separate.

First observed
Last observed

From the start of observation on 19 Jul 2026 to the last complete source state on 16 Oct 2026, we observed no change to this profile.

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Useful next steps

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