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Zammad AI

maki:BY20266435966

German original

Zammad-AI erweitert das Ticketsystem Zammad um eine eigenständige GenAI-Integrationsschicht. Ziel ist es, Helpdesk-Teams bei der Bearbeitung von Anfragen zu unterstützen: Tickets werden schneller verstanden, sinnvoll vorsortiert und mit passenden Antwortvorschlägen versehen. Dabei bleibt die Verantwortung für Inhalte…

Description in the original wording. Source: MaKI public administration register.
Authority · Landeshauptstadt MünchenLifecycle · Operational18 Oct 2026, 06:36

A published link proves only the relationship stated by its evidence. It does not prove deployment, ownership, productive use, causality or completeness.

exact source ID · explicit URL · declared relationship
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maki:BY20266435966Stable identifier
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MaKI · BY20266435966

Interpretation boundarySource-reported register presence; not an independent operational or compliance assessment.Open supporting evidence ↗
Claim

Published authority label

Landeshauptstadt München · Municipal

Interpretation boundaryThe published authority label has no cross-source legal-entity identifier.Open supporting evidence ↗
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