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PERMANENT OFFICIAL-EVIDENCE DOSSIER
Fine over AI training with customer communications
Berlin's activity report records a €60,000 fine against a company that used customer communications to train an AI system without informing the people concerned.
!A published action is evidence of official activity—not automatically a finding of infringement.
- Authority
- Berlin Commissioner for Data Protection and Freedom of Information
- Subject
- Unnamed Berlin company
- Technology / system
- AI training with customer communications
- Action type
- administrative fine
- Procedural status
- published
- Action date
- in 2024
- Publication date
- 26 May 2025
- Effective date
- not published
- Officially stated amount
- €60,000
- Legal basis
- GDPR
Exact technology passage
“Training eines KI-Systems”
Location in source: Jahresbericht 2024, KI-Training