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Deloitte warns own consultants: hourly billing model will be displaced by AI agents

Deloitte management signals internally that the classic hourly billing model in consulting will be replaced by AI agents and outcome-based pricing by 2035.

In detail

  • Deloitte executive Jason Manstof presented a forecast showing that hour-based consulting work will shrink to a small fraction of the market by 2035, while AI agents grow exponentially.
  • McKinsey already derives over 30% of its global fees from outcome-based models instead of hourly billing.
  • Consulting firms are experimenting with flat-rate subscriptions and fixed-price solutions, but risk margin erosion on longer projects and cash flow volatility.

Why it matters

For mid-market companies working with consultants, this signals upheaval in pricing models and performance measurement—outcome-based contracts require clear KPIs and carry risks if success metrics are poorly defined.

For you Review your consulting contracts for hidden hourly components and negotiate outcome-based models now to benefit from falling consulting costs.

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