ModelsBusiness

Omio adopts OpenAI to build conversational travel

Omio uses OpenAI models to add conversational features to its travel offering and to speed product development.

In detail

  • Works with OpenAI to leverage speech and conversational models
  • Aims to create conversational travel experiences and accelerate product development
  • Positioning itself as an AI-native company

Why it matters

For SMEs in travel and service industries, Omio’s approach shows how integrating off-the-shelf models can improve customer interaction and reduce time-to-market without building models from scratch.

For you Assess whether conversational interfaces could simplify your customer journeys and test rapid prototypes using public APIs (for example OpenAI) before committing to larger projects.

Sources

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