ModelsBusiness

NEA partner Tiffany Luck says companies are still figuring out AI ROI

Tiffany Luck of NEA says enterprises are still working out reliable ways to measure and optimise return on AI spending.

In detail

  • Tokenmaxxing trend led many companies to push AI usage aggressively before costs materialised
  • Examples: Uber reportedly exhausted its annual AI budget in months; some teams cut Claude licenses
  • Discussion points: personal agents, this year’s AI IPOs, and startups helping firms track AI ROI
  • Source: TechCrunch Equity podcast interview with Tiffany Luck

Why it matters

Uncertain ROI and runaway costs are prompting re‑evaluation of enterprise AI strategies; reliable measurement determines whether AI scales or is scaled back. That matters to businesses deciding how much to invest in licenses, infrastructure, or agent pilots.

For you Establish concrete ROI KPIs for AI pilots (time saved, revenue lift, cost per call) and gate broader rollouts on measured outcomes.

← All news

Summaries are generated automatically and link to the original source.